Terms & Conditions

Terms & Conditions

Returns policy

We hope you are delighted with your purchase, but if not you can return your item to our store in Robertsbridge within 30 days as long as it is unused, in its original packaging and you have your receipt or delivery note.

Make sure your items are securely wrapped and send your returns to : Return, Teal, the Old Bank, 40 High Street, Robertsbridge, TN32 5AL. PRcels are returned at your own cost, and we strongly recommend you obtain free certificate of postage from the Post Ofgice, as we are only responsible for your parcel once it has been received into our warehouse. Items lost in transit will not be treated as returned.


On reciept of your order we will ensure it is out for delivery the next working day. Delivery should place within 3-4 days, postage is standard class.

You may collect your parcel from our store in Robertsbridge.

Customer legal informatiom

Every care is taken to ensure that the information given is correct. While the colour reproduction is a close representation, a slight variations in the actual goods may occur, particularly those that are handmade including ceramics and sculpture.